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Sales Teams

02
Dec
Conversational Intelligence  ·  Customer Conversations  ·  Inside sales  ·  Sales Teams  ·  Sales technology
Why is Conversational Intelligence Software the Future of Inside Sales Teams

Conversational Intelligence Software enables sales teams to obtain and manage real-time valuable customer insights through AI-driven powerful conversational intelligence tools that will go a long way to solve customer issues and strike deals more quickly without any room for error.

Conversational Intelligence is a new-age key to unlocking the possibility of success for your sales and customer care team.

Conversational Intelligence Software address Customer Churn Problems

Failed acquisition, also called customer attention or customer churn, happens due to sales representatives’ repeated failure to recognize the issues in time.

Unlike existing business tools (for example, CRM), AI-guided conversational intelligence tells the whole story of what went wrong by identifying the words and phrases which were red flags to clients. This will help the team develop the right strategy to increase customer retention and reduce churn.

Increase Revenues

Conversational intelligence software helps your sales team stay proactive and engaged on customer calls without having to pay attention to what is going on in the background. The team can rewind customer calls at their convenient time and identify key moments in interactions.

AI-enabled software can analyze keywords, phrases, sentiments, and emotions, thereby offering a deep insight into the picture of customers’ purchase decisions and destinations. Information is the elixir that can help you convert opportunities into successful deals and it will certainly cause a spike in revenues.

Provides Necessary Training

In the real world, sales managers can’t listen to every call, especially when each has to deal with over a hundred calls daily. But an incisive analysis of these calls helps to identify what worked and what went wrong, which could be utilized for training your sales team.

By utilizing Conversational Intelligence Software, sales teams can receive a powerful boost in their training and coaching efforts. The software provides real-time insights into customer needs, allowing for the creation of targeted sales strategies and customized training programs. With this comprehensive understanding of customer behavior, your sales team can be equipped with the skills and knowledge necessary to close more deals and drive greater success for your business.

Conversational Intelligence Software gauges and acts on Slippery Opportunities

It is not easy to identify if a prospect is upbeat or upset on a call, especially when sales reps are busy juggling many hats in the background. Call intelligence explores automation, machine learning, and AI to identify the issues under the bonnet.

By identifying what is benefitting the customer and rectifying what is bothering him/her in real-time, you can send a message that your team is focused on fixing customer issues right then and there.

Deliver Top-Notch Customer Experience

Today’s prospects have many touchpoints to gather information. They want their favorite brands to subscribe more to their needs and expectations. Hence, no brand can afford to rest on its laurels, and a constant effort to give more drives them always.

Staying informed is the key to delivering top-notch customer experience. Conversational intelligence tools are sales enablers. They are your sales reps with relevant data and help them decide and work smartly in real-time. All these culminate in a superior customer experience and raise a new bar for excellence every single time.

Get ahead of the rest and be part of the sales teams of the future with Zipteams.

by Rida


28
Nov
Conversational Intelligence  ·  Customer Conversations  ·  Productivity  ·  Sales Teams  ·  Sales technology  ·  Virtual sales  ·  Virtual selling
Top 5 Black Friday — Cyber Monday Sales Technologies Deals to grab!

What are Sales Technologies?

Sales Technologies have been deemed highly effective by 94% of sales teams, according to LinkedIn’s State of Sales 2021 report. These tools have boosted their ability to complete deals, heighten client interaction, and close more sales. Sales teams are going beyond the conservative approach of engaging, prospecting, and forecasting.

This requires a dedicated host of Sales tools and Sales Technologies that can help sales teams and representatives work rather seamlessly. Acing at sales in the post-pandemic world has become even more intricate and complex.

It’s no longer about just cracking deals but also keeping customers engaged.

Here are the top deals running this Black Friday — Cyber Monday that sales teams should definitely get into their sales technologies stack.

1. Peppertype.ai

An AI-powered content generator that helps you generate engaging content. You can feed the AI with prompts as well as set the content type you’re aiming for and receive multiple alternatives and generate copies. The AI is trained to generate content that helps drive growth and conversation.

They have a limited-time 50% discount on their annual plan that you can avail of here: https://www.peppertype.ai/

2. Dripify.io

A multifunctional LinkedIn lead generation tool that helps sales teams automate prospecting and sets the sales to funnel for the rep. The tool also comes with a feature to create drip campaigns. The tool can also be integrated with Google Sheets, Salesforce, and major CRMs.

You can avail of a 25% discount using the coupon: BLACKFRIDAY25 on the checkout page.

3. LinkedFusion

LinkedFusion is a lead generation automation product for LinkedIn that is cloud-based. You may design outreach efforts using LinkedFusion in accordance with the demands of your market segment. To obtain insight into LinkedIn prospects, target different time zones, devote IP, and track analytics from several campaigns. Additionally, LinkedFusion interacts with Hubspot, Salesforce, Google Sheets, Zapier, Hubspot, and most CRMs.

An exclusive 40% discount is available through the Black Friday and Cyber Monday week: https://www.linkedfusion.io/black-friday-and-cyber-linkedin-automation-software-deal/

4. Lusha

A sales intelligence solution that enriches your data. Lusha can be accessed through their chrome extension or API as well as integrated. The application can access the prospect’s contact details and any company info effortlessly. The application comes with CRM, multiple integrations, bulk enrichment as well as a prospecting feature.

Their Pro & Premium plans are available at a 25% discount and can be accessed here: https://www.lusha.com/pricing/

5. Zipteams

A more adaptive and integrated sales engine, empowering internal sales teams to leverage artificial intelligence to accelerate growth, efficiency, and close sales execution gaps. Zipteams’s intelligent meeting rooms allow sales reps to schedule meetings through their Google calendars directly onto the platform, integrate CRMs, and get real-time AI-powered nudges for better engagement and conversion. The tool also provides interactive reports for managers to have more collaborative and smooth coaching and onboarding across the team.

Zipteams is running a limited-time deal where you can get their $199 Zip Start subscription free for a year if you sign up before December 31, 2022.
You should definitely not miss out on this one: https://zipteams.com/pricing/

by Rida


30
Sep
B2B Sales  ·  Conversational Intelligence  ·  Customer Conversations  ·  Inside sales  ·  Meeting rooms  ·  Sales Teams  ·  Sales technology  ·  Virtual selling
Try your next meeting on smart meeting rooms


Zipteams - Smart Meeting Rooms

Zipteams smart meeting rooms are built to make sure your meetings are highly productive and help you capture every important detail very easily. Try these features on your next meeting on Zipteams.

1. Snap Key Moments

Just capture any moment of the meeting with a single click. Smart meeting rooms will automatically capture the transcript and important keywords spoken in that key moments for your notes. 

2. Capture BANT automatically

Customers mention a lot of things on a call, which goes uncaptured. Now, Zipteams smart meeting rooms will ensure any discussion on their budgets, decision filters, needs, and timing urgencies (BANT) is captured automatically. 

3. Share conversations with anyone easily

Your smart meeting rooms will capture the full recording and shared screens that you can easily share with anyone 

Do try it for your next meeting at Zipteams. We would love to get your feedback or any suggestions at hello@zipteams.com

by zipadmin


09
Jan
B2B Sales  ·  Sales  ·  Sales Teams
Plan your 2022 sales learning path as per your budget

Introduction

2022 will be a very crucial year for most of us wanting to recover back from the pandemic woes and set ourselves up for success in the new normal.

There are many things dynamically changing in the post-pandemic world. Lots of professions and jobs will require new skills, tools, and technologies. So, we have to adapt to the needs and advantages of a hybrid work environment. Specifically for sales, the pandemic has been very challenging. Yet most selling teams have found their ways to beat the lockdown limitations. They have been able to continue to grow their sales continuously.

The new dynamics of virtual selling are going to further disrupt the sales cycles in 2022 and beyond. And to make sure we are up to it, sales professionals would need to create their own learning paths to continue to adapt and grow.

Here are a few learning programs and courses. Therefore, these could be really helpful for you to plan your sales learning path for 2022:

Free Courses

1) Sales Training: Building Your Sales Career – Learn about the fundamentals of inside sales and how to sell with a consultative mindset. Enroll Now

2) Connecting with Sales Prospects – Learn how to run high-impact meetings, ask better questions and handle objections. Enroll Now

3) Sales Prospecting and Lead Generation – Learn the tools and techniques used in sales prospecting and lead generation. Enroll Now

4) Boosting Productivity through the Tech Stack – Learn to enhance your productivity and streamline your workflow by enrolling in the Boosting Productivity through the Tech Stack including CRM & Sales Intelligence Tools.

Enroll Now

Paid Courses (Under $100)

1) B2B Sales, LinkedIn Lead Generation & Cold Email Sales – Business to business high ticket sales and marketing to sell to large companies, generate leads, and large customers Enroll Now

2) LinkedIn Sales Navigator: LinkedIn’s tool for B2B Sales – LinkedIn Sales Navigator best remote practices for the LinkedIn premium service for business development and B2B sales Enroll Now

3) B2B Sales Objections Simplified B2B Sales Skill – Learn How to Handle the Most Common Sales Objections, Over the Phone and in Person! Enroll Now

4) Executive Presence on Video Conference Calls – Expert advice to look and sound confident, collected, and smart on your next conference call or video presentation. Enroll Now

Paid Courses ($100 – $500)

1) Online Sales Pitching – Practice how to deliver successful video-based sales pitches on Zoom, Skype, Webex, Teams, and more. Enroll Now

2) Managing Sales Armies – Post-Covid (Indian Institute of Management, Kozhikode) – Learn how to enhance the productivity of the sales force. in the post-covid world.

Enroll Now

Paid Courses (Above $500)

1) Mastering Sales: A Toolkit for Success (Kellogg School of Management) – Get ready at a moment’s notice for any sales conversation or opportunity to connect with a customer. Enroll Now

2) IMPACT Selling (Brooks Group) – Six simple inside sales steps that then you can easily remember and apply to every opportunity. Enroll Now

3) Virtual Selling – How to Build Relationships Online (Dale Carnegie) Enroll Now

Well, this is not the most exhaustive list. But definitely something you can get started with planning your 2022 sales learning. We may have been able to put up the best courses that we know here. Do comment and recommend sharing some of the courses you have found. It will be great for the benefit of the larger sales community.

Let us all learn and grow into the new normal together in 2022. Cheers!

by zipadmin


20
Jul
B2B Sales  ·  Sales  ·  Sales Teams
Virtual Selling is Here!

What is Virtual Selling?

Virtual selling is where sales conversations occur entirely online rather than in person, usually through video. This includes having sales meetings through video calls or communicating with prospects through video messages.Shorten the Sales Cycle. Drive more revenue. The world has changed. Sales teams today face a new environmentIt gives B2B salespeople the key skills they need to defend revenue through the pandemic.

 

How Virtual Selling is creating its own importance?

With all the benefits that virtual selling can offer to businesses, developing a professional internet marketing campaign can attract more customers to your product or brand to grow your business moreMeasuring and tracking results gives your business a better idea of how your marketing campaign is faring. This process is way easier when it comes to virtual selling. It gives you an idea of how you can better grow your traffic, leads, sales, and conversions. Without the ability to measure and track your results, you cannot alter or modify your marketing campaign so that it can better deliver the results you desire.With virtual selling, you can easily reach beyond your geography to offer your products or services to customers worldwide. Wherever your target audiences are, you can easily reach them 24/7 and from any country all over the world. If your audience consists of more than your local market, utilizing global marketing offers you a great advantageIn addition to this, there is no regional or international time difference for you to worry about that will affect the reachability or availability of your offers or online campaigns. Whenever someone opens their computer and connects to the internet, there is a higher chance of them seeing your marketing campaign.

 

How are businesses benefiting from Virtual Selling?

Virtual selling is more than just a workaround for social distancing. It’s become clear that virtual selling offers long-term benefits in a post-pandemic world.Many sales leaders are already preparing for a future where effective virtual selling is a normal, ongoing business practice. HubSpot research has found that 63% of sales leaders believe virtual sales meetings are equally effective or more effective than traditional, face-to-face meetings.Salespeople and sales leaders aren’t the only ones benefiting from the effectiveness of virtual selling. As the majority of B2B selling interactions have gone remote, customers also want virtual selling to stay, with approximately 80% saying they prefer this method of interaction. Among the top factors driving their preference for virtual sales are easier scheduling, travel cost savings, and safety.Almost two-thirds (65%) of sellers say they “always” put the buyer first. However, only 23% of buyers agree that sellers “always” put the buyer first. Sellers know they should be putting the buyer first, but in our survey data, they indicate that their sales organizations are a barrier to implementing buyer-first behaviors. For instance, only 39% of sales professionals say their sales org delivers the buyer’s first behavior of providing free and easy access to product reviews “all the time.” Similarly, just 43% of sales professionals say their sales org stays actively engaged after the sale to ensure value delivery “all the time.

 

How to make your sales teams learn & adopt virtual selling?

Virtual Selling training program equips salespeople with the skills and techniques to increase credibility, create connection, foster openness, and build trust in a virtual sales meeting to drive momentum and win sales opportunities. Selling in a virtual environment is more challenging than face-to-face selling, especially if sellers are forced into a virtual sales meeting with little experience or training and are already stressed given the global state of affairs. Sales leaders need to instill calm and confidence so sellers can focus on the right things. Sellers need to instill calm and confidence with customers scrambling to keep their own businesses in operation.Sellers need a game plan, and confidence, and skill to fully embrace and execute a virtual selling strategy. And the only way to gain confidence and skill is to practice in a virtual environment & utiliziing the data on virtual selling platform. Just as in sports, the team best conditioned is the one who typically comes out on top. Arming sellers with an understanding of the unique challenges, a set of best practices, and lots of practice is what will help sellers to continue to engage in meaningful conversations, and instill the confidence and trust needed for customers to make purchase decisions in these difficult times.

 

Conclusion & Way Forward

Remote work will only grow as we move through the pandemic, which means that virtual selling for the sales industry will be necessary for success. Knowing how to manage virtual selling solutions for your business can boost revenue and strengthen customer relationships.

by zipadmin