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Sales technology

15
Jan
Remote selling  ·  Sales technology  ·  Virtual sales  ·  Virtual selling
5 Best Calendly Alternatives in 2023

Tired of the endless back-and-forth emails to schedule a meeting or event? Look no further than these Calendly Alternatives! With just a few clicks, you can easily schedule appointments and meetings without the hassle of coordinating everyone’s schedules. Say goodbye to the stress and hello to a streamlined workflow.

Let’s explore the top five Calendly alternatives that can help you optimize your scheduling process and boost your productivity:

Acuity Scheduling:

 

Calendly Alternatives

Acuity Scheduling

Acuity Scheduling is a versatile scheduling tool that offers many features and integrations. It allows you to set up online bookings for appointments, classes, and events, and you can customize your availability and appointment types to fit your needs. Acuity also offers a number of integrations with other tools, such as Google Calendar, Zoom, and Salesforce.

Appointy:

 

Calendly Alternatives

Appointy

Appointy is a cloud-based scheduling solution that helps you manage appointments and reservations for your business. It offers a range of features, including online booking, automated email and SMS reminders, and integration with Google Calendar. Appointy also has a number of integrations with popular payment gateways, such as PayPal and Stripe, so you can easily accept payments for your services.

SimplyBook:

Calendly Alternatives

SimplyBook

SimplyBook is a scheduling tool designed specifically for service-based businesses. It offers a range of features, including online booking, automated reminders, and integration with popular payment gateways. SimplyBook also offers a number of integrations with other tools, such as Google Calendar, QuickBooks, and Mailchimp.

Doodle:

Calendly Alternatives

Doodle

Doodle is a scheduling tool that allows you to create polls and send them to others to find the best time for a meeting or event. It’s a simple and easy way to find a time that works for everyone.

Zipme.at by Zipteams:

Calendly Alternatives

Zipteams

Zipme.at by Zipteams is a scheduling and meeting management platform designed to help organizations streamline their scheduling process and improve the efficiency of their meetings. With the Round-Robin feature, meetings are automatically assigned to specific teams or team members based on their area of expertise, allowing organizations to ensure that the right people are involved in each meeting.

Additionally, Zipteams allows organizations to generate personalized meeting links and host meetings in smart meeting rooms with recording and transcription capabilities, which can help improve the quality of customer interactions and provide valuable analytics. Zipteams can be easily embedded on websites and landing pages, making it convenient for clients and stakeholders to schedule appointments with the organization.

Get your own personalized link like zipme.at/zipteams/demo in a click.

Ultimately, the best scheduling tool for you will depend on your specific needs and preferences. Consider the features and integrations offered by each of these alternatives to Calendly, and choose the one that best fits your business.

by Rida


08
Dec
Conversational Intelligence  ·  Customer Conversations  ·  Sales technology  ·  Virtual sales  ·  Virtual selling
How Conversational Intelligence Can Boost Your Sales

Conversational Intelligence: The Key to Understanding and Personalizing Customer Interactions

Conversational intelligence is an incredibly valuable asset when it comes to engaging with customers and gaining valuable customer insights. By leveraging conversational intelligence, businesses can improve customer interactions by personalizing their approach and tailoring it to each individual customer. This can lead to increased customer satisfaction and loyalty, which can help businesses grow and thrive.

One key way that conversational intelligence can help with customer conversations is by allowing businesses to analyze customer interactions to better understand their needs and preferences. This can help businesses to personalize their approach to each customer, providing a better experience and improving customer satisfaction.

In addition to improving customer interactions, conversational intelligence can also help businesses to gain valuable customer insights. By analyzing customer data, businesses can better understand their customers’ behaviors, preferences, and needs, which can help them to develop better products and services, as well as more effective marketing strategies.

Conversational Intelligence Software

With customers’ calls constantly trickling in, it becomes a huge challenge for a sales team to access and manage asymmetric knowledge sources while continuing the meetings or calls with the customers.

Without a robust and reliable system and support, it is almost like sending your sales team on a mission without a roadmap. Should you expect them to come back victorious? Won’t it be daydreaming?

This is the scenario where customer intelligence software makes a worthy mention. It is an automated system that successfully integrates machine learning and artificial intelligence.

So, ready to take a tour with Zipteams about how it can help your sales department with its AI-driven conversational intelligence platform? Let’s get started.

It Helps Understand Your Customers

Your brand is what your customers think about it. They are the biggest assets and driving force for your brand. Hence, vague information is as bad as misinformation. It leaves many loopholes for misinterpretation and so, won’t bode well for your business over time. You should present and promote a crystal clear image of your business so that customers get the true picture of it.

Zipteams’ conversational intelligence tool helps you understand customers’ likes, dislikes, demands, dreams, and desires and how much your brand name means to them. Conversational intelligence makes your customers transparent to you. The canvas is no longer blank; it has got all the details that your sales reps can incorporate into their strategy. You can record calls, rewind calls, review conversations, identify issues, make corrections in sales pitch and approach, train sales representatives, and build a measurable sales strategy that delivers.

A company constantly driven by the goal of ensuring improved customer interaction and satisfaction can only go north in terms of excellence, profit, and reputation.

Data-Backed Monitoring and Feedback

Conversational intelligence technologies let team leaders evaluate customer rep interactions and offer better team feedback, which in turn helps sales teams improve and grow.

Zipteams’ conversational intelligence tools offer real-time analysis and transcription, helping you recognize expensive errors as soon as they occur. These benefits minimize risks and damages and earn your brand a spike in sales.

Seamless Sales Team Coaching

Conversational intelligence tools are more than call recording. They are analytical tools that help you spot positive and negative points in your team’s sales speech and also understand the pain points from customer interaction.

When you know your sales reps’ fault lines, it becomes easier to restructure the sales approach through partial or complete changes in sales scripts and pitches. Zipteams always makes room for improvement via its conversational intelligence software platform. It simplifies your sales team’s training and coaching journey.

by Rida


02
Dec
Conversational Intelligence  ·  Customer Conversations  ·  Inside sales  ·  Sales Teams  ·  Sales technology
Why is Conversational Intelligence Software the Future of Inside Sales Teams

Conversational Intelligence Software enables sales teams to obtain and manage real-time valuable customer insights through AI-driven powerful conversational intelligence tools that will go a long way to solve customer issues and strike deals more quickly without any room for error.

Conversational Intelligence is a new-age key to unlocking the possibility of success for your sales and customer care team.

Conversational Intelligence Software address Customer Churn Problems

Failed acquisition, also called customer attention or customer churn, happens due to sales representatives’ repeated failure to recognize the issues in time.

Unlike existing business tools (for example, CRM), AI-guided conversational intelligence tells the whole story of what went wrong by identifying the words and phrases which were red flags to clients. This will help the team develop the right strategy to increase customer retention and reduce churn.

Increase Revenues

Conversational intelligence software helps your sales team stay proactive and engaged on customer calls without having to pay attention to what is going on in the background. The team can rewind customer calls at their convenient time and identify key moments in interactions.

AI-enabled software can analyze keywords, phrases, sentiments, and emotions, thereby offering a deep insight into the picture of customers’ purchase decisions and destinations. Information is the elixir that can help you convert opportunities into successful deals and it will certainly cause a spike in revenues.

Provides Necessary Training

In the real world, sales managers can’t listen to every call, especially when each has to deal with over a hundred calls daily. But an incisive analysis of these calls helps to identify what worked and what went wrong, which could be utilized for training your sales team.

By utilizing Conversational Intelligence Software, sales teams can receive a powerful boost in their training and coaching efforts. The software provides real-time insights into customer needs, allowing for the creation of targeted sales strategies and customized training programs. With this comprehensive understanding of customer behavior, your sales team can be equipped with the skills and knowledge necessary to close more deals and drive greater success for your business.

Conversational Intelligence Software gauges and acts on Slippery Opportunities

It is not easy to identify if a prospect is upbeat or upset on a call, especially when sales reps are busy juggling many hats in the background. Call intelligence explores automation, machine learning, and AI to identify the issues under the bonnet.

By identifying what is benefitting the customer and rectifying what is bothering him/her in real-time, you can send a message that your team is focused on fixing customer issues right then and there.

Deliver Top-Notch Customer Experience

Today’s prospects have many touchpoints to gather information. They want their favorite brands to subscribe more to their needs and expectations. Hence, no brand can afford to rest on its laurels, and a constant effort to give more drives them always.

Staying informed is the key to delivering top-notch customer experience. Conversational intelligence tools are sales enablers. They are your sales reps with relevant data and help them decide and work smartly in real-time. All these culminate in a superior customer experience and raise a new bar for excellence every single time.

Get ahead of the rest and be part of the sales teams of the future with Zipteams.

by Rida


01
Dec
Conversational Intelligence  ·  CRM  ·  Sales technology
Supercharging Your CRM Data with Zipteams!

CRM Data enrichment refers to the process of adding more information, insights, and value to the data stored in a customer relationship management (CRM) system. Artificial Intelligence (AI) is playing a crucial role in this process by providing advanced tools and techniques to automate and enhance the data enrichment process. AI can analyze vast amounts of data, identify patterns, and provide more accurate and up-to-date information, making it easier for sales and marketing teams to understand their customers and make better decisions. With AI-powered CRM data enrichment, businesses can improve customer engagement and drive better business outcomes.

What is CRM?

CRM refers to a technology that allows the sales team to develop and manage their customer relationships and interactions more effectively. CRM is now integral to the strategic approach adopted by a sales team committed to offering high-quality customer experience. According to a current report, nearly 82% of organizations use CRMs to report their sales.

How Can Zipteams’ CRM Solutions Enrich Your CRM Data?

Zipteams’ CRM solution allows you to stay focused on forging and fostering a business relationship with people including customers, suppliers, vendors, and everyone who you have to deal with at any stage of your ‘production and promotion’ cycle by collecting and assessing data through their conversational intelligence software. This software platform can accurately figure out the pain points in customers’ voices, tones, and level of engagement in the conversation and find out ways to address these so that it could work towards improving and managing the existing relationship.

Zipteams’ CRM system understands the necessity of customization as every organization has specific needs and aspirations to be fulfilled. Instead of promoting a one-fits-all approach, Zipteams traces the loopholes in your existing relationship management system and finds a cure through its innovative and cutting-edge conversational intelligence with an eye on improving the bonding that will ultimately drive your company to success.

They improvise a CRM tool that works towards managing many fronts such as keeping a record of customer contact details, identifying sales opportunities, recording service requests, synchronizing data from third-party applications, and doing many more, which together form a robust central storage system, while making sure it is accessible to every authorized user.

It collects information from customers’ calls and conversation assessments scrutinizes both compliments and complaints about your products and service and stacks these data in safe storage. At the same time, the system ensures that data can be retrieved on demand.

CRM adoption is the biggest challenge for most businesses. Expectations are dynamic and customers’ behavior is not static either. Zipteams ensures that its CRM system is strategically integrated into your company’s dynamic needs and ambitions that reflect the changing business landscape and consumers’ behavioral patterns. Hence, their system is straightforward and intuitive in nature, letting your sales reps adopt it quickly and contribute to its further enrichment.

Though micro planning is important in keeping with the pace of evolving technology, changing customers’ behavior, and volatile market conditions, no company can script sustainable success without macro planning in alignment with its far-set vision. Zipteams’ CRM is a macro system that comprises several micro solutions, each of which works towards data collection, scrutiny, and assimilation through AI-driven conversational intelligence that helps you get telescopic and oceanic insights into customers’ minds. The better you understand your customers, the stronger the bond becomes!

The goal behind adopting CRM is to strengthen the business relationship and strike deals quickly. AI-enabled CRM integration on Zipteams’ platform streamlines the process of connecting to people and improves the relationship and your business profitability.

Experience the Power of Crystal-Clear Sales Pipelines with Zipteams’s Demo. Discover Data-Driven Insights that Unlock the Secrets of Effective Sales Communication. Identify Proven Strategies and Refine Your Approach for Maximum Impact

by Rida


28
Nov
Conversational Intelligence  ·  Customer Conversations  ·  Productivity  ·  Sales Teams  ·  Sales technology  ·  Virtual sales  ·  Virtual selling
Top 5 Black Friday — Cyber Monday Sales Technologies Deals to grab!

What are Sales Technologies?

Sales Technologies have been deemed highly effective by 94% of sales teams, according to LinkedIn’s State of Sales 2021 report. These tools have boosted their ability to complete deals, heighten client interaction, and close more sales. Sales teams are going beyond the conservative approach of engaging, prospecting, and forecasting.

This requires a dedicated host of Sales tools and Sales Technologies that can help sales teams and representatives work rather seamlessly. Acing at sales in the post-pandemic world has become even more intricate and complex.

It’s no longer about just cracking deals but also keeping customers engaged.

Here are the top deals running this Black Friday — Cyber Monday that sales teams should definitely get into their sales technologies stack.

1. Peppertype.ai

An AI-powered content generator that helps you generate engaging content. You can feed the AI with prompts as well as set the content type you’re aiming for and receive multiple alternatives and generate copies. The AI is trained to generate content that helps drive growth and conversation.

They have a limited-time 50% discount on their annual plan that you can avail of here: https://www.peppertype.ai/

2. Dripify.io

A multifunctional LinkedIn lead generation tool that helps sales teams automate prospecting and sets the sales to funnel for the rep. The tool also comes with a feature to create drip campaigns. The tool can also be integrated with Google Sheets, Salesforce, and major CRMs.

You can avail of a 25% discount using the coupon: BLACKFRIDAY25 on the checkout page.

3. LinkedFusion

LinkedFusion is a lead generation automation product for LinkedIn that is cloud-based. You may design outreach efforts using LinkedFusion in accordance with the demands of your market segment. To obtain insight into LinkedIn prospects, target different time zones, devote IP, and track analytics from several campaigns. Additionally, LinkedFusion interacts with Hubspot, Salesforce, Google Sheets, Zapier, Hubspot, and most CRMs.

An exclusive 40% discount is available through the Black Friday and Cyber Monday week: https://www.linkedfusion.io/black-friday-and-cyber-linkedin-automation-software-deal/

4. Lusha

A sales intelligence solution that enriches your data. Lusha can be accessed through their chrome extension or API as well as integrated. The application can access the prospect’s contact details and any company info effortlessly. The application comes with CRM, multiple integrations, bulk enrichment as well as a prospecting feature.

Their Pro & Premium plans are available at a 25% discount and can be accessed here: https://www.lusha.com/pricing/

5. Zipteams

A more adaptive and integrated sales engine, empowering internal sales teams to leverage artificial intelligence to accelerate growth, efficiency, and close sales execution gaps. Zipteams’s intelligent meeting rooms allow sales reps to schedule meetings through their Google calendars directly onto the platform, integrate CRMs, and get real-time AI-powered nudges for better engagement and conversion. The tool also provides interactive reports for managers to have more collaborative and smooth coaching and onboarding across the team.

Zipteams is running a limited-time deal where you can get their $199 Zip Start subscription free for a year if you sign up before December 31, 2022.
You should definitely not miss out on this one: https://zipteams.com/pricing/

by Rida


30
Sep
B2B Sales  ·  Conversational Intelligence  ·  Customer Conversations  ·  Inside sales  ·  Meeting rooms  ·  Sales Teams  ·  Sales technology  ·  Virtual selling
Try your next meeting on smart meeting rooms


Zipteams - Smart Meeting Rooms

Zipteams smart meeting rooms are built to make sure your meetings are highly productive and help you capture every important detail very easily. Try these features on your next meeting on Zipteams.

1. Snap Key Moments

Just capture any moment of the meeting with a single click. Smart meeting rooms will automatically capture the transcript and important keywords spoken in that key moments for your notes. 

2. Capture BANT automatically

Customers mention a lot of things on a call, which goes uncaptured. Now, Zipteams smart meeting rooms will ensure any discussion on their budgets, decision filters, needs, and timing urgencies (BANT) is captured automatically. 

3. Share conversations with anyone easily

Your smart meeting rooms will capture the full recording and shared screens that you can easily share with anyone 

Do try it for your next meeting at Zipteams. We would love to get your feedback or any suggestions at hello@zipteams.com

by Saanya George


23
Sep
Conversational Intelligence  ·  Inside sales  ·  Sales  ·  Sales technology  ·  Virtual sales  ·  Virtual selling
Conversational Intelligence Software for Improving Inside Sales Team Performance

For any business organization, the ultimate motive is to optimize its profit, and for that to happen, they focus on increasing sales. A sales leader can accomplish a wonderful job by improvising marketing strategies and leveraging marketing technology. The challenge is to outsmart others in planning and application and for that, staying up-to-date with modern trends and technology is strategically and statistically important. This is where Conversational Intelligence Software for Improving Inside Sales Team Performance comes into play.

Customer Conversational Intelligence Software

Technological advancement ushers you into a new era of customer engagement through intelligence software. Zipteams, with its artificial intelligence-embedded software, drives you to your goals in a simple and straightforward way.

Conversational intelligence software provides AI-based data-driven insights. It records, stores, and analyses data. This tool helps in effective sales communication. Though often used in sales, the tool has every making to benefit a large number of people from other professions, including consultants, job recruiters, engineers, marketers, and many others.

Conversation intelligence software is deployed to analyze texts or speeches by delivering data-driven insight into your business-oriented conversation with customers.

The software imbibes information and shares the same with CRMs, data analytics, ad exchanges or platforms, and different other niches of your business with a clearly outlined objective of improving real-time interaction between your inside sales teams and identified customers.

Regular conversation is a reality around your business. From micro assessment to macro analysis, the conversation is the fulcrum of your day-to-day business operations and decision-making. But the sales team and customer care service are in direct and daily touch with customers, more than any other wing of your business. Hence, most of your business-centric conversations happen at this level. It would be a pragmatic and profitable idea to capitalize on customer conversation through the deployment of conversational intelligence software.

The purpose of deploying conversation intelligence software is not to create a gold mine of information but to enable data filtration for your company’s optimum benefits.

Conversational Intelligence Software for Improving Inside Sales Team Performance

There are several ways Zipteams can help your inside sales representatives with its conversation intelligence software.

CRM Integration: If the conversation with customers is highly valued by your company, it should focus on CRM (Customer Relationship Management). CRM allows you to view and save leads but on the flip side, provides no clues to the reasons for non-convertible leads. Conversation intelligence integrated with CRM can generate feature-dense data to prompt actions beyond deciding whether to follow the lead.

Productivity Improvement: Taking and reviewing calls are time-consuming. On top of that, miscommunication and misinterpretation are very common while sharing information about customer conversations, especially when meetings go on for hours.

Conversation intelligence software allows your sales team to review previous calls through automated conversation transcribing. It provides data about workable facts and centralizes every bit of information for all to view.

Enhanced Customer Satisfaction: Customers want your sales team to hear and appreciate their opinions. With Zipteams’ software embedded into the system, it gets easier to pay attention to every individual voice, identify valuable opinions and turn these into information to be acted upon later.

With conversation intelligence software, you can give your customers a strong feeling that their opinions are assessed and valuable insights are appreciated and accommodated. It will make them happy and one always knows happy customers automatically drive sales growth.

by Rida


04
Feb
B2B Sales  ·  Sales  ·  Sales technology  ·  Virtual sales  ·  Virtual selling
Why is Virtual Selling Becoming the New Way of Selling?

What is Virtual Selling?

The sales industry is going through disruption, and the pandemic has aided the disruption. Several virtual selling platforms have emerged and are doing quite well. However, before we understand the benefits of virtual selling, let’s understand what virtual selling is. Any facet of the sales process where internet technologies have supplanted the traditional in-person selling is referred to as virtual selling. So, instead of traveling salespeople, we now have inventions that eliminate the need for any travel at all.

It goes by many names, including ‘remote selling,’ but the essence of virtual sales is simply the instruments created for the modern online world. Tools originally meant for social or family gatherings are now being used in the workplace. Virtual selling is being preferred by salespeople too. When asked how they want to work in the future, 91 percent of salespeople stated that they do not want to return to the office full-time.

Reasons why Virtual Selling is Becoming Popular

There are several reasons why virtual selling is gaining popularity. Some of the benefits that virtual selling brings along are as follows:

Access to Global markets

By employing technology to reach more clients, effective sales professionals are establishing a broad approach to the market, given that the emerging economies’ proportion of Fortune Global 500 businesses will undoubtedly climb to about 45 percent by 2025. This approach is swiftly becoming imperative. Simply put, tomorrow’s growth will not resemble yesterday’s growth. According to the same study, emerging markets will account for almost 70% of the companies expected to attain a revenue of $1 billion or more.

This method can be implemented by sales organizations using a distance selling approach. To do so, you must go beyond conventional thinking, which aims to match the sales opportunity with the sales expert who is nearest to the customer geographically. Instead, leaders should select the salesperson with the skill set and expertise best matched to the customer’s requirements, even if that salesperson is located in a different location. 

Aligns to the Changing needs of the customer

It’s vital to keep track of the customer’s shifting needs to close the deal. It’s tough to do so when salespeople have to coordinate schedules, make travel arrangements, and deal with unanticipated customer availability changes. Many of these issues are addressed by virtual selling, which creates an environment in which meetings can occur whenever needed.

The complexity of identifying the customer’s primary concerns and goals increases as the pace of change accelerates. As a result, salespeople must have “situational fluency,” or the ability to talk about each buyer’s business concerns, what’s causing them, and what competencies are required to overcome those issues. Using the immediacy of a virtual engagement properly requires developing this fluency.

Takes an agile approach

Rather than sticking to a single plan, an agile model emphasizes cooperation and adaptability to change. This fluidity is a fantastic fit for the customer’s dynamic purchase journey. It includes movement that starts, stops, and even reverses. Customer communications no longer follow a logical path in this situation. Questions about needs, floating ideas, and positioning values are intertwined in every client conversation. When it comes to selling, agility implies being able to flex. And use a variety of abilities when and when you need them.

Because it maintains communication during the key moments between traditional in-person encounters, virtual selling matches this paradigm, and sales professionals have an opportunity to study the buying elements that influence the customer’s purchasing decisions during these crucial “in-between” periods.

Accelerates the process of trust-building

By using the immediacy of a virtual connection to promote more encounters, virtual selling skills assist salespeople in reaching this level. Sales professionals who understand how to best use the virtual medium are always ready to jump into a debate with a group of stakeholders and become influential voices. This increasing connection frequency serves to erase the conventional divide between stakeholders and salespeople. A virtual presence enables consistent communication, essential for creating and sustaining the confidence that precedes every sale.

Conclusion

It’s safe to say that virtual selling is here to stay. Salespeople who learn to sell online will benefit both now and in the future. Current conditions are redefining what will be considered normal in the future. If you need more information on how to sell virtually, you can visit Zipteams. We can assist you with everything on virtual selling!

by Saanya George




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