We take pride in meeting our customer service SLAs
Customer Service SLAs
First Response SLA : Within 60 minutes all weekdays
P0 Issues (Bug or service downtime affecting all users) SLA: 3 hours
For any P1, P2 issues or new feature requests: SLA communicated post first-response
For any product or technical questions, reach us at: hello@zipteams.com or +91 9653198284
Office Address
US Office: 1445 Woodmont Ln NW #1242, Atlanta, GA 30318
Indian Office: 1302, 13th Floor Mirabilis Bldg, Sector R-12 Nahar Amrit Shakti, Mumbai, Maharashtra, India, 400076