Find answers. Put ZIP to work.

Zipteams is an AI-native CRM platform built as a team of specialised AI agents and shared customer memory. ZIP can understand customer conversations, maintain CRM context, and complete repetitive sales work across voice, email, chat, and WhatsApp.

No. ZIP is designed to begin on top of the CRM your team already uses. You can connect a supported CRM, deploy one focused workflow, and expand gradually. Teams without a CRM can also begin with ZIP as their customer system.

Choose the CRM job consuming the most time or losing the most opportunities. You can experience ZIP on the website, create an account, or book a deployment call so our team can map the workflow, channels, data, and success measure.

Good first workflows have a clear trigger and measurable result—for example qualifying website leads, following up dormant leads, analysing every sales call, updating CRM fields, or coaching sellers from customer conversations.

ZIP agents can qualify leads, make or receive calls, reply over WhatsApp and email, analyse conversations, update CRM records, recommend next actions, coach sellers, and coordinate follow-up across channels.

ZIP turns calls, messages, meetings, CRM fields, intent, needs, objections, promises, and outcomes into connected customer context. An agent reads that context before it acts and writes the result back for the next agent or human seller.

Yes. Workflows can require human approval, route qualified opportunities to a seller, or allow immediate takeover when judgment, negotiation, or a relationship matters.

Yes. Agents can be configured around your industry, qualification criteria, scripts, business rules, CRM stages, approved knowledge, and escalation requirements.

ZIP can work with connected voice calls, meeting recordings, WhatsApp messages, email, and chat. Availability depends on the connectors and permissions selected for your deployment.

Common insights include summaries, needs, buying intent, objections, sentiment, qualification fields, commitments, next steps, conversation quality, pitch coverage, and reasons for progression or drop-off.

Yes. ZIP can evaluate conversations using your own pitch, discovery framework, compliance parameters, objection-handling criteria, and score weights.

Accuracy depends on recording quality, language, terminology, prompt design, selected models, and available context. ZIP deployments are tested on your real examples and can be tuned as your team reviews outcomes.

Zipteams supports standard integrations including Salesforce, HubSpot, Zoho CRM, and LeadSquared, with API, webhook, and custom integration options for other systems.

Yes. ZIP can connect to supported telephony providers, WhatsApp platforms, email services, calendars, meeting rooms, and AI voice providers. Visit the Integrations directory for available guides.

Most organisation-wide CRM, calendar, or communication integrations require an administrator to authorise access. Individual users may also need to connect their own calendar or meeting account. The setup guide for each connector lists the requirements.

A focused standard workflow can be configured quickly when system access, business rules, and sample data are available. Custom integrations or multi-team deployments require a scoped implementation plan.

Workspace administrators can manage users and roles from organisation settings. The exact controls available depend on your plan and connected systems. Contact support if you need a bulk change or role configuration.

Zipteams uses access controls, encrypted transport, secure cloud infrastructure, and documented data-processing practices. Review the Privacy Policy, Data Processing Agreement, Sub-processors page, and contractual clauses for details.

First confirm browser permissions, microphone and speaker selection, network stability, and whether your corporate firewall permits the meeting service. If the issue continues, contact support with the affected user, time, meeting or call identifier, and any error message.

Contact hello@zipteams.com from an authorised company email with the workspace and users affected. The team will verify the request and guide you through access removal, export, retention, and deletion requirements.

Email hello@zipteams.com, call or WhatsApp +91 96531 98284, or use the Support page. Include the affected workflow, workspace, users, and the result you expected so the request can be routed quickly.