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Customer Service SLAs

First Response SLA : Within 60 minutes all weekdays

P0 Issues (Bug or service downtime affecting all users) SLA: 3 hours 

For any P1, P2 issues or new feature requests: SLA communicated post first-response 

For any product or technical questions, reach us at: hello@zipteams.com or +91 9653198284

Office Address

US Office: 1445 Woodmont Ln NW #1242, Atlanta, GA 30318

India Office: 1302, 13th Floor Mirabilis Bldg, Sector R-12 Nahar Amrit Shakti, Mumbai, Maharashtra, India, 400076

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Words from Customers

" Zipteams provide instant demo feedback, it is very easy to use and integrates very well with other softwares I frequently use."
Mohammad Faiz
"Zipteams always remind me of the important followup or call to be made the client wihtout missing it. It has reduced my manual entry feed work and rely on HubSpot fro day to day work without a skip."
Kaustubh Yadav
" Amazing experience with Zip Meet. The user- firendly interface enhances the overall experience. Additionally, AI- generated suggestions provide valuable insights to enhance the quality of my meetings. "
Geetinder Dadheech
" You get a detailed summary of the conversation uou had after every voice and video call. It helps in undersatnding the communication in depth later and helps in identifying improvement areas. Also it's very easy to use sales tool."
Sanchit Jadhav
"Helps in analysing the scenario in every call. It is precise in its way to analyse the calls and helps in undersatnding the calls in a better manner without even investing more time in listening the calls completely."
Mohamed Isahaque
"The implementation process is remarkably easy. The customer support is outstanding, offering prompt and effective assistance thorugh various channels. Additionally, extensive features, providing a great experience for users."
Sawaraj
"Streamlined Demo Bookings Made Easy We use Zipteams instant demo booking for websites and landing pages is a game-changer. With a quick setup and intuitive interface, scheduling demos has never been easier."
Abhishek Yadav
"Seamless Integration of Notes with Email and leads. Implementation of receiving notes via email every call, along with the simultaneous update on leads. "
Bitthal Kothari
"Easy to use. The download option offered by Zipteams is an invaluable asset for audit purposes."
Kirti Saini
"I use Zipteams as a single dashboard to keep track of what's happening across all calls done by the sales team and gamify the sales pitch improvement process."
Shikha Tiwari